|The privacy of our customers and visitors is important to us, and is
why we have placed this page on the Kneson
Personal Information Collection
During installation of any of our products, we ask for personal information from those who download and/or install our software.
When you place an order online with us, we collect information about you, including your name, address and credit card information. This information is necessary in order for us to process and complete your order.
Product registration information includes the product acquired as well
as your name, address, and e-mail address and telephone number. Kneson
Software reserves the right to provide technical support only to registered
users. The only way to assure that you will be entitled to technical
for a product in the future is to register with Kneson Software. Product
upgrade pricing and special offers are only available to registered
Kneson Software may, at its discretion, require that all those who wish
to use its evaluation software is to provide Kneson Software with
their name and e-mail address. Kneson Software may also choose to prevent
versions of its software from installing or running if such information
is not provided.
Sometimes our Web and FTP servers collect general information to address
our visitors and customers in the future through cookies. A cookie is
a small file that a Website writes to your hard drive when
you visit that site. Cookies cannot read information from
your hard drive or read information from other cookies. If you turn off
cookies in your Web browser, you will still be able to access and browse
the Kneson Software Web and FTP sites.
Use of Personal Information
Kneson Software may use personal information that it has collected to:
» Provide you with notices of new information that may be of use or interest to you. This may include newsletters, tutorials, Website update notices, or notification on the availability of new products, product updates, maintenance releases, and beta versions of products.
» Warn you of the impending termination of the trial period of evaluation versions of our software.
Register licensed copies of the product in your name. We do not keep credit card information as part of your product registration.
» Determine at our discretion your eligibility to receive product support on evaluation versions of our software.
» Survey you (and others) in an attempt to improve our Website, our products, or our business.
» Notify you of third-party products that we believe might be of interest to
you. Kneson Software will not share personal information with any of
these third parties without first obtaining your express consent.
» Improve the quality of our Website. Kneson Software does not collect information
about individual users without their knowledge.
» Help us analyze general traffic patterns throughout our site.
Kneson Software is headquartered in the United States with its development
offices in the State of New Jersey, its sales and customer service offices
in the State of California, and its online product fulfillment offices
in the United Kingdom. Any information that you provide to Kneson Software
will be transferred to the United States. By providing personal
information to us, you are consenting to its storage and use as described herein.
You may choose to opt-out of providing this information at any time,
as described at the bottom of
You must provide us with your name, credit card number, expiration date,
type, and billing address. You must also provide the address to which
the product is to be shipped. If you do not provide the information,
then we cannot accept
nor fulfill an order.
Your credit card type, number and expiration date will be maintained by Kneson Software only for a period reasonably calculated to assure that Kneson Software has received payment for its product(s). This information is not maintained in our databases thereafter.
An e-mail address and a telephone number assist us in contacting you
should there be a problem with your order.
Unless you direct us otherwise, any of the personal information
you provide us with your order will be maintained by Kneson Software
in its product registration database.
Kneson Software's use of your personal information provided to us with a product registration is as disclosed above.
Unless you direct us otherwise, any of the personal information you provide
with a product registration will be maintained by Kneson Software
in its product registration database.
Use of Information
In addition to the general information provided above with respect to how Kneson Software will use your personal information, you should be aware of the following:
» Kneson Software will provide your personal information to certain of
its technical support subcontractors in the event of their use by our
company. Kneson Software will attempt to provide the
information to the technical support subcontractors Kneson Software
estimates you might call to assure that, should you need technical support,
you will be able to receive it. Kneson Software may provide your information
to more than one such subcontractor at its discretion. In many cases
a technical support subcontractor and a distributor may be the same
Your information will only be transferred to authorized distributors
or sub-contractors of Kneson Software, and only as necessary.
Security of Information
Kneson Software will take all reasonable precautions to protect your
personal information from loss, mis-use, unauthorized access, disclosure,
unauthorized alteration, destruction or other malfeasance.
Review, Change, and Correction of Personal Information
At any time, you may review, change, correct, or remove any personal information including the permitted uses of your personal information and addition of your information to the "do not share" list by contacting Kneson Software at:
At any time, you may contact Kneson Software at the above address with
inquiries or complaints regarding your data or the use thereof. Kneson Software
is committed to responding to all such contacts in a prompt and responsible